South West Water

South West Water is proud to sponsor this year’s South West Tourism Excellence Awards.   

In our beautiful region we want to lead the way to a sustainable water future for us all and to ensure that we can keep our rivers and streams flowing and nature thriving in our precious environment. With population growth and climate change there’s less water to go around. We’re doing everything we can to make sure there’s enough water for everyone, and we are pleased to collaborate with Tourism businesses within the South West to promote water efficiency initiatives to reduce water consumption within the tourism sector. 

We would welcome  any bids for funding to deliver water efficiency within the Non-Household (NHH) sector – specifically Tourism, within our region. southwestwater.co.uk/commercial-services/bioresources/water-resources-market-opportunities/

Clockwork Marketing

Clockwork Marketing has spent a quarter of a century fuelling the growth of hospitality businesses, with a focus on independent hotels and holiday parks.  They understand the critical aspects of hospitality marketing, unfamiliar to industry outsiders, such as:

• How customers use hotel websites
• Current hospitality marketing trends
• Room yield and other industry KPIs
• Channel Managers & booking engines
• Google Analytics relating to hotels and holiday parks
• Shoulder months

Clockwork fuses this inside knowledge with ever creative marketing and unique growth strategies. The result? Businesses with strong personalities, clear voices and the right tools to convert interest into direct revenue.

In the digital world, Online Travel Agents are giants. Clockwork helps properties take bookings back and strengthen their independence from the OTAs.

They are the marketing force behind some nationally respected tourism brands, and provide a complete service, including – web design, SEO, digital marketing, direct mail, email marketing, branding, marketing management (inc social media) and copywriting.

The Samphire Club

A private members club launched in April 2016 to promote effective networking throughout the South West and London.  Made up of invited members and corporate partners from the private sector, The Samphire Club will be small enough to be exclusive but with the connections and know-how to bring the South West and London closer together.

Our members enjoy great company, great times and make valuable business connections while relishing the finest food and drink the South West has to offer.

Member benefits include:

A club magazine and membership card with privileges
4 free events a year
Business networking events

The satisfaction of helping us raise funds for our nominated charities and attending the annual charity dinner.
The Samphire Club: good for members, good for business and good for London and the South West.

Pear

Entrepreneurship is at the heart of Pear. We have one aim, to help grow your business.

Founded in 1997 by two brothers, Ed and Fed Pereira, Pear began its life as a Magazine Publishing House. After years of continual investment, what started as a University of Wales Spin Out Company, has evolved into the leading Tourism, Arts & Sports marketing company in the UK. As a family business, Pear was built on love and care. From our humble beginnings in a small office to a Multi-disciplinary, Multi-location Marketing House, we treat each and every one of our clients as are our family. on Providers and AirBnb style properties through their Covid-safe Visitor Packs.

South West Tourism Alliance

The South West Tourism Alliance represents over 100 of the top industry groups in the region, from leading industry names, to beacon tourism businesses, as well as including supporting companies and Public sector organisations within the South West Visitor Economy. A true mix of the public and private sector. 

We have protected important business to business services for the industry and continuously lobby for vital improvements to the region in order for all businesses to prosper and grow. Tourism creates more jobs more quickly than another business sector, and nowhere is this more vital than in the South West where tourism is the lead industry. 

Follow us on Twitter @SWTourAlliance and sign up for our newsletter to be kept informed and advised of up coming events.

pkf Francis Clark

PKF Francis Clark is a firm of chartered accountants and business advisers based in the South West. 

We are passionate about the client being central to everything that we do and are constantly trying to exceed their expectations. Our vision is shared ambition – we take time to understand a client’s business and will work with them to achieve their goals, making sure that we provide the right specialist advice for their individual needs.We are renowned for our range of expertise across multiple specialisms and sectors, including the Leisure and Tourism sector. Our clients have one point of contact but enjoy the peace of mind that should they need advice on a specific specialist area, we have the expertise in-house to be able to help quickly and efficiently.

Established in 1919, the firm has grown to 750 staff and 57 partners across eight offices (Bristol, Exeter, Plymouth, Poole, Salisbury, Taunton, Torquay and Truro).We are a member of PKF UKI which is ranked 10th in the Accountancy Age 2019 survey of top accountancy firms. This is an international network covering 150 countries and membership has allowed us to better support our clients both here in the UK and around the world, especially those with international and cross border interests.

Worldpay

As a global leader in payments, Worldpay from FIS offers simple, seamless payment solutions to help businesses drive commerce and deliver better customer experiences. Serving 1M merchant locations globally and processing 75B transactions annually, Worldpay offers business expertise, data-driven insights, and innovative products to help support businesses who are looking to modernize and reach new markets.  

By working with you, for you, and by your side, we aim to help you harness opportunities, address challenges, and meet emerging needs.  With Worldpay from FIS as your partner, you have access to a range of payment technology products and experts to help support you.

·         24/7 UK based support
·         Technical expertise
·         A range of payment products including virtual terminal and payment gateway

We are here to support you through your business journey and to enable you with the right payments solutions for your business and to enhance the experience for your customers.  Whether you are looking to change providers or get more out of your payment technology we are here to help.

Plymouth Business School

Plymouth Business School delivers teaching across a number of programmes, including Tourism Management and Hospitality Management, as well as more specialist courses such as Events Management both in the UK and at a number of international universities.

Staff within the Department also undertake exciting and innovative research covering such subjects as: genocide heritage; tourism and crime prevention; tourism employability; and the development of tourism and heritage related narratives. Plymouth staff have also published articles in top-rated tourism journals such as the Annals of Tourism Research and Tourism Management.

The department has strong links with industry, reflected in part by the Plymouth University Hotel School, and boasts a number of opportunities for students to study a foreign language alongside their degree, thus equipping them for the exciting world of international tourism and hospitality.

South West Coast Path Association

For almost half a century, the South West Coast Path Association has been helping to protect, care for and champion the South West Coast Path as one of the world’s greatest trails and one of the region’s most important environmental and tourism assets.   The Path now attracts over 9 million visitors a year and brings over £500 million into the local tourism economy.

As a charity, our mission is to help people access, enjoy and share in the amazing health-giving benefits and spectacular wildlife which our 630 mile National Trail offers.  We work with businesses along the Path (Way Makers), volunteers and members to raise funds to improve and care for the Trail – a task which is becoming increasingly important in light of current climate change.

For more information visit southwestcoastpath.org.uk  or email waymaker@southwestcoastpath.org.uk

Anytime Booking

Anytime is an innovative online booking and management software, powering the outdoor holiday market around the clock. We support hundreds of campsites, holiday parks, glamping sites, motorhome hire businesses and holiday let agencies all around the UK. Our multi-accommodation focus is one of our key differentiators in this market, along with our reputation for having the fastest and highest quality support.

Save precious time with automation, live availability and payments, intuitive dashboard and reporting, and integrated guest services. Drive up sales using our carefully selected partnerships with leading distributors like campsites.co.uk, Cool Camping, Pitch Up, TXGB and Rentals United. If you need a new website, create one with our new drag and drop website builder - beautiful results with no need to code! Fully supported from our HQ in Cornwall, our cloud-based platform is mobile-friendly and is racked, stacked and packed with all the tools a busy holiday business needs to stand out and thrive

Lovetovisit.com

Bringing people closer to experiences

Touch Stay

Touch Stay makes your guests happier!

Our digital guest books replace and revolutionise the printed guides and leaflets of the past. It’s time to put those wasted years managing Word docs, PDFs, binders, and clunky website templates behind you. Our digital guidebooks enable you to answer all your guests’ questions in a format that’s convenient and easy to use.

It works by storing your content in a single online location. Then we package the content into an easy-to-use format that guests love. It looks beautiful on any device or computer, works offline, and can even be saved to a PDF and printed.

If you’re wondering what the ROI is, it’s simple: better reviews lead to more bookings, and fewer questions mean more time to run your business. It’s a win-win.

Sunflower Social Media / Social Media Management and Solutions

Sunflower Social Media is delighted to support this year's South West Tourism Excellence Awards.  Located in the South West, Sunflower Social Media supports a wide range of businesses, helping them to maximise the return from their social media.  

Making time for social media can be hard.  Only you can run your business the way you know how and so we create and implement social media strategies for you, sourcing content and dealing with all your engagement and community growth, leaving you to do what you do the best. 

Sea Arch

Award-winning Sea Arch Coastal Juniper is a unique and sophisticated calorie and sugar free distilled non-alcoholic spirit.

Inspired by the South Devon coast where they live, former wine bar owners Sarah and Geoff Yates have created a delicious alcohol-free alternative to gin, which doesn’t compromise on taste or experience.  Bursting with natural coastal botanicals, including sea kelp, samphire and juniper, each flavour is individually extracted using centuries old techniques and blended after distillation. The result is a truly refreshing and complex, non-alcoholic spirit.

Serve as a Sea & T, over ice with a squeeze of citrus topped up with a premium tonic or use in one of the Sea Arch signature cocktails. Be it for an evening, a week or for a lifetime Sea Arch really is…. more beautiful without.

Plymouth Gin

A true spirit of discovery, Plymouth gin is a connoisseur’s gin boasting complex flavours and smooth texture underpinned by a rich and vibrant history. Hand-crafted and batch-made using the same recipe since 1793, the artisanal gin has continually been favoured amongst the world’s best bartenders as well as the British Royal Navy. With a history dating back to the early 15th Century, encompassing the old Black Friar monks, the renowned Mayflower voyage to the New World and the iconic birth of the cocktail era, Plymouth gin is a historic spirit waiting to be discovered.

Quality in Tourism

Quality in Tourism has been relaunched as an independent accreditation service, offering grading, mystery shopping and specialist tourism and hospitality expertise.

Our experienced team have worked in various tourism and hospitality roles, giving them a true empathy and understanding of the issues within the industry. From mystery customer visits and website reviews to RevPAR and marketing analysis, we work with our members to offer practical help and assistance, with the aim of driving additional sales and increasing profit.

Our assessor team can star rate your property without the prescriptive standards of other schemes, recognising your quality and its appeal to customers, without insisting on outdated physical measures irrelevant to your customers. Our entry level scheme gives assurances to your customers, it is appropriately named Safe Clean & Legal TM. We offer special accolades to help you promote your properties to customers looking for your particular offerings.

Our experience, expertise and insight into the industry allows us to respond to current trends and assist members to deliver what the customer actually wants.

NFU Mutual

It’s our mutuality which sets us apart. We’re owned by and run for you, over 900,000 members, and we work hard to protect your interests. From our 300 local agent offices offering personal service to our tailored quotes you can’t get on price comparison sites, your needs are at the heart of everything we do.

Gaining accolades is one way of being recognised for the high standards of customer service and cover which we provide. We take pride in the fact that many of our general insurance products have received recognition from third parties, demonstrating our commitment to providing a comprehensive level of cover.

But we’re not standing still. Supporting our communities is very important to us. We’re committed to helping protect the environment, championing rural communities through events and initiatives, and continuing to offer the best care possible.

Soundview

Soundview creates marketing videos and Virtual Reality experiences for South West destination and tourism businesses using the latest cutting edge video, immersive, VR/360 and drone technology. We deliver award-winning promotional films that reach millions of global viewers. Whether for websites, television advertising campaigns, social media, events or immersive tours, we connect you with your customers.

By working closely with our clients, we ensure each film tells a unique story that reflects the quality of what`s on offer. We combine excellent storytelling, the latest innovations and the highest production values, to turn viewers into visitors.

"It was your video that made Tree Top Escapes a success in the first year...100% occupancy." Tree Top Escape, Millbrook Estate, North Devon.

"Thank you for a great job that has without a doubt has seen our bookings increase this year and been a very worthwhile investment." Petruth Paddocks,Campsite, Cheddar, Somerset.

To find out more contact Gareth on 01752 516038 07831548604 gareth@soundviewmedia.co.uk

Hotel Perfect

At Hotel Perfect we don’t just sell software, we use our collective experience and extensive knowledge of technology to bring you an all-encompassing hospitality package. Our range of products include a Property Management System (PMS), Direct Online Booking Engine, Channel Management, Hospitality EPoS, Dashboard Reporting, Guest Relationship Management; and an array of APPS and additional products and services to help maximise revenue and increase efficiency.

A well-established company based in the South West providing specialist IT solutions to the hospitality industry throughout the UK.

Stephens Scown

Stephens Scown LLP is an award-winning legal firm with offices in Exeter, Truro and St Austell. It has over 290 staff, including more than 50 partners, and is one of the largest law firms in Devon and Cornwall, offering a broad range of expert business and personal legal services, as well as expertise in a number of key market sectors including holiday parks, food and drink, agriculture, renewable energy and mining.

Founded in 1938, Stephens Scown is consistently ranked highly in the UK’s top two independent legal guides, Chambers and Legal 500 and was named one of the Sunday Times 100 Best Medium Sized Companies to Work For 2019, ranked at number 44 – the fifth consecutive year they have made it into the top 100. Clients range from individuals to SMEs, FTSE and international companies.

St Austell Brewery

Founded in 1851 by Cornishman Walter Hicks, today St Austell Brewery remains 100% independent and family owned. Our brewery in St Austell produces many of the South West region’s most popular beers for sale in pubs, bars and supermarkets internationally, including: Our zesty pale ale, Tribute; Powerfully hopped IPA, Proper Job, and our refreshing, crisp Helles-style lager, korev – amongst a wide variety of other beers.

St Austell Brewery is also the South West’s leading wholesale supplier to the licensed hospitality sector, delivering beers, lagers, ciders, wines, spirits and soft drinks to nearly 5000 bars, restaurants, hotels, pubs and clubs.