The South West Tourism Excellence Awards programme offers sponsors a range of year-round sponsor benefits, including web linksm media coverage, industry profile, communications with business, networking and business development opportunities with Services for Tourism Ltd.
There are a range of sponsorship options ranging from ££500 to £5000. For more information please contact Robin Barker, Services for Tourism Ltd, at email@example.com or 07870 397438
Provisional sponsors to date for 2015/16 are:
South West Water Business Services
The South West has a proud record of being at the forefront of tourism’s need to have a positive impact on the beautiful environment we promote and enjoy. Part of the challenge in ensuring that our region stays special is to manage our precious resources sensitively and effectively.
South West Water Business Services is the dedicated service to business customers in the South West Water region.
From retailers to hoteliers to holiday park owners, we're here for all South West businesses. Our aim is to help you save water and money and to operate more efficiently without any fuss or disruption; after all, you've got your own business to run. Since launching our Business Services team three years ago, we’ve helped more than 1,000 businesses save £3 million off their water and waste water bills and we plan to do a lot more.
Our Key Account Managers are here to build relationships with you – if you’d like support or help please contact James Luckett, our Tourism specialist, at firstname.lastname@example.org.
... bringing you the best of life from the South West. Every month our magazines are packed with features about this picturesque part of England - from characters and personalities to heritage and traditions. We turn the focus on our towns and villages, and give comprehensive guides to enjoying life in the South West - including what's on, restaurant reviews and topical features on major events. Subscribe today: 12 issues for just £12, simply click here www.subscriptionsave.co.uk/showoffer
Sponsors & Partners
Fourth is the global restaurant sector’s favourite purchase-to-pay, inventory and workforce management solution. With 1200+ clients around the world, Fourth’s cloud based software powers some of the biggest names in the sector, including Causal Dining Group, Five Guys, Wagamama, Jamie's Italian, Carluccio's, Wahaca and Bill's.
Fourth's software gives it's customers complete visibility into their business and the insight required to make real improvements to the bottom line, so they can focus on the most important KPI - growth.
Destination Bristol is the destination management partnership for Bristol & South Gloucestershire, a joint venture between Bristol City Council and Business West. The organisation works with over 600 major businesses and strategic partners with the aim of increasing business competitiveness within the city, supporting employment and growth within the visitor economy, and raising the profile of the Bristol city region as a world-class place.
We are delighted to be involved with the awards and to welcome everyone to our great city at a time when so many positive things are happening. The awards give our members a great opportunity to get even more recognition for all their hard work and commitment.
Based in Honiton, East Devon, Cosmic is an ethical IT business which specialises in website development, IT training courses, business consultancy, tech support, digital marketing and search engine optimisation.
Cosmic is able to offer much more than just top quality, affordable and effective services. Because we are a social enterprise we are continually involved in a range of projects which achieve meaningful social impact for individuals and organisations across the South West. We use our own resources to develop and deliver brilliant project work benefitting thousands of people.
Specialists in underfloor heating (UFH) and integrated renewables systems, Nu-Heat designs and supplies bespoke heating systems for properties of all ages, shapes and sizes. The only heating company with a national customer service award from the Institute of Customer Service, we are passionate about supplying the right UFH solution for the project.
Tailor-made Nu-Heat UFH systems are keeping more than 60,000 UK homes, properties and businesses warm and comfortable. A number of these projects provide luxurious and sustainable holiday accommodation for visitors to the South West.
Nu-Heat customers include:
- a Green Tourism award winning, purpose-built, fully accessible, self-catering lodge in Devon with biomass-fuelled UFH;
- a sensitively-restored listed barn in Cornwall that provides a luxurious and eco-friendly guest experience through UFH with an integrated ground source heat pump;
- a quirky, octagonal, tree house guest house in Somerset which makes the most of its unusual shape through its invisible UFH system.
View some of our wide range of projects at www.nu-heat.co.uk/resources/case-studies.
Nu-Heat is proud to design and supply tailor-made, eco-friendly UFH and renewables solutions. We are delighted to support the South West Tourism Excellence Awards 2016-17.
A Head for PR
A Head for PR is a multi-disciplined agency based on the Somerset/Dorset border and has years of experience in the travel and tourism sector working for Destinations, tourism partnerships and clients in the accommodation, attractions and services sectors. In 2015 we have received two national industry accolades – the BestforPR Gold Award for Tourism PR and also the BestforPR Gold Award for PR in the South West. We offer a professional service, competitively priced and delivering creative PR campaigns resulting in targeted media coverage where it really counts.
But don’t just take our word for it, here’s what two leading travel writers say: "In my experience, budget cutbacks and staff reductions are making it harder for journalists to write about travel in the UK- unless local PR operations step into the breach. On two recent visits, I found A Head for PR to be a vital conduit with hotels and major attractions,” Jeremy Gates, Press Association. And from Susan Hill, "I have worked with Jane on a number of travel pieces that have featured in the Daily Star Sunday and as a PR she is always willing to go the extra mile and her background in journalism means she understands exactly what's required."
And from a client: “In the last 6 months we have reached over 10 million people nationwide with PR coverage …. within weeks of developing this campaign we had coverage in national magazines, newspapers and most importantly, local and national TV coverage with the BBC, ITV and the Good Food Channel!” Sue Wiles, Visit South Devon.
We are a customer service development organisation that utilises mystery shopping, focus groups, staff surveys and customer feedback apps enabling your business to deliver the highest standards of service. When areas of strength and development are identified for your business we will support you in your training and business development giving you the competitive advantage that is so important in today's economy. Customers expect great service, ensure you deliver with Shopper Anonymous.
Specialists in the tourism industry, Clockwork Marketing works with independent hotels, restaurants and tourism businesses. They have an impressive portfolio of national and international clients; each is unique, but they all have one thing in common: they want to grow. With 24 years’ experience, the team understand the industry intricately, and apply a common sense approach to marketing, strategy and technology.
Clockwork help hospitality businesses save costs and achieve growth by ensuring that their marketing is effective and their strategy is geared for success. Many of the businesses they work with get in touch because they’ve found themselves:
- Playing ‘Marketing Roulette’: Taking chances, unsure what works and to what extent;
- Suffering ‘Marketing Paralysis’: Not doing any meaningful marketing because they don’t know where to start; or
- Lacking something: They want to be market leaders and need a strategy to stand out.
Over the years, Clockwork Marketing has grown considerably; today, they are a talented team of 22 marketers, strategists, designers and developers. Their services include responsive website design, SEO, social media management, email marketing, marketing management, branding, design services, OTA strategy, direct mail, copywriting, content management, online gift voucher software and business transformation consultancy – all under one roof!
Stephens Scown LLP
Stephens Scown LLP is an award-winning legal firm with offices in Exeter, Truro and St Austell. It has over 290 staff, including more than 50 partners, and is one of the largest law firms in Devon and Cornwall, offering a broad range of expert business and personal legal services, as well as expertise in a number of key market sectors including holiday parks, food and drink, agriculture, renewable energy and mining.
Founded in 1938, Stephens Scown is consistently ranked highly in the UK’s top two independent legal guides, Chambers and Legal 500 and was named one of the Sunday Times 100 Best Mid-Sized Companies to Work For 2015. Clients range from individuals to SMEs, FTSE and international companies.
Take One Media
Take One is a tourism marketing company that creates customers for destinations, attractions, theatre and events through the display & distribution of tourist information on and offline.
We offer literature display and branding opportunities in tourism outlets across the South West, including high footfall including supermarkets and motorways and other key information points, monthly distribution into all Tourist Information Centres, and twice yearly distribution into small hotels and B&B’s, our ‘Things to See & Do Somerset’ map and our consumer website, Dayvisits.
In addition we work with customers on objective setting, segmentation, targeting and marketing mix decisions as well as offer support on design, messaging, print, mailing, fulfilment & data capture.
For more information about Take One and how we can help your business, contact Dominic Tancock on 07887 752124 or Dominic.email@example.com
Quality in Tourism
Quality in Tourism (QIT) is the official assessment service provided for VisitEngland. With a field force of more than 40 experienced assessors and a highly dedicated in-house team, the organisation carries out assessments and handles the administration of the national quality assessment schemes on behalf of VisitEngland.
Over 18,000 accommodation businesses are assessed annually across eleven different schemes, making VisitEngland (in conjunction with Quality in Tourism) the largest provider of quality assessment in England.
Purple Cloud Consultancy
Purple Cloud Consultancy has considerable experience of delivering high quality training and offers a range of fun, innovative and inspirational training workshops.
- As the South West delivery partner for the highly successful Welcome to Excellence programme we offer a range of flexible customer service workshops that can be tailored to any business, destination or sector
- Providing the biggest opportunity for personal development in the South West through the ‘Art of Being Brilliant’ seminars, we offer the opportunity to boost happiness, performance and business by creating a positive environment
- Working with some of the South West’s top trainers we are able to offer a range of bespoke courses covering topics such as Leadership & Management, Team Building, Communication, Performance Management and Business and Personal Skills Development
- Offering a range of customer research packages to provide valuable insight into how to manage customer expectations, through the use of mystery shopping, staff surveys and customer feedback
Lloyds Bank Cardnet
Cardnet are Lloyds Banking Group’s card processing business.
We offer a wide range of services in order to help you get the most from your card payments. These include:
- Custom designed multicurrency/international platform.
- Flexible solutions tailored to your specific needs, including Point of Sale Solutions and Mobile Commerce Solutions.
- Leading Online Management Information System.
- Contactless Terminals.
- Dynamic Currency Conversion.
We process around 600 million transactions per year for our 61,000 merchants in the UK.
On average £46 billion is spent by card every month in the UK, with around 950 million card transactions processed every month.
69% of all retail sales in the UK are now made by plastic card, with card payments are growing by an average of 5% every year.
Call us on 0800 056 8669.
Great Western Railway
Brewer & Bunney
A specialist laundry equipment supply company working within the tourism industry across the whole of the South West, providing complete on premise laundry solutions to Hotels, Spas, Caravan and Camping Sites and Leisure Parks.
Brewer & Bunney’s offer includes a free laundry audit with a cost benefit analysis, full scale drawings, supply of laundry equipment and laundry detergents which include a fully managed auto dosing system, installation and commissioning, extended warranties and after sales service with spare parts supply. The complete package can be combined within a fixed term Rental contract with absolutely no capital outlay.
Tourist Network are specialists in tourism video production, having produced over 1,000 videos for the industry. Our clients big and small include theme parks, heritage attractions, museums, hospitality providers, zoos, events, and many more. We’re also market leaders in Digital Signage installations in tourism settings, and broadcast a number of destination-wide Tourist Information TV Channels that are piped exclusively into hotel bedrooms.
Whether you’re from an attraction, destination or accommodation provider, with a requirement for quality video, for your own digital signage network or in-hotel TV channel, or for promoting your business directly to a targeted tourist audience through our far reaching digital networks, then please contact the team at Tourist Network today.
A true spirit of discovery, Plymouth gin is a connoisseur’s gin boasting complex flavours and smooth texture underpinned by a rich and vibrant history. Hand-crafted and batch-made using the same recipe since 1793, the artisanal gin has continually been favoured amongst the world’s best bartenders as well as the British Royal Navy. With a history dating back to the early 15th Century, encompassing the old Black Friar monks, the renowned Mayflower voyage to the New World and the iconic birth of the cocktail era, Plymouth gin is a historic spirit waiting to be discovered.
Source Trade Show
The Met Office
The Met Office is perhaps best known for its forecasts online, on television, and on radio. But our forecasting know-how goes much further.
Our weather forecasts help to keep the UK moving every day on land and at sea, and help keep you safe in the air. Around the world, our knowledge of the weather and climate informs the long-term decisions and policies of businesses and governments and our Mobile Met Unit supports the UK’s Armed Forces at home and abroad. We’re also well aware of the impact of the weather on the tourism industry.
To download our new app search ‘Met Office’ in the iPhone App Store or Google Play Store.
Buckleigh Linen Services
With over 120 years serving the region, Buckleigh is the largest independent laundry servicing the South West. Recognised as one of the most technologically advanced laundries in Europe, it is also very supportive of the environment: 85% of the water used in processing comes from Buckleigh's wells and the plant is surrounded by its own woodland.
As one of the most established and well respected firms of Surveyors, Vickery Holman deliver property consultancy services across the South West. With offices in Exeter, Plymouth and Truro they deliver local expertise within the region to their regional and national clients. Regulated by the Royal Institution of Chartered Surveyors their local experts offer a full range of services and specialise within the leisure industry to provide:-
- Valuation for secured lending, accounting and tax purposes;
- Business rates consultancy for hotels, holiday parks and self-catering complexes;
- Service charge administration and management for commercial property and holiday parks
- Building surveying services including surveys for purchase, project management and planned maintenance and new developments.
Soundview creates high-quality video to promote South West businesses and destinations. Every film we make is unique, bringing our client’s story to life on line, on screen and on TV, connecting audiences to the world-class experience on offer in the South West. Our varied and prestigious client list includes South West Tourism Excellence Award winners.
We have vast expertise in producing award-winning content for the tourism sector. Soundview offer a comprehensive service and deliver on time, on message and on budget:
• Video Production
• Aerial Video Production
• Press and P.R.
• Media Training
"Did you know that video on your website helps SEO and increases the number and duration of website views, giving you the best chance to promote your product? And high-quality video adds value to your brand and turns web views into visitors."
To find out more contact Gareth on 01752 516038 07831548604 firstname.lastname@example.org
Celebrating over 70 years of business – Hoseasons is one of the UK’s leading self-catering accommodation specialists, with over 23,000 places to stay in coastal and countryside settings throughout Britain and Europe. From lodges and parks, to boats, cottages and apartments, the brand offers the widest available range of self-catering holidays in the UK and takes away over 1 million holidaymakers and more than 53,000 pets every year.
For more information about Hoseasons visit www.hoseasons.co.uk @Hoseasons Facebook.com/Hoseasons
RedwellGB is the UK's leading supplier of infrared heating systems manufactured in Austria with a 7.5 year warranty. This modern and innovative way to heat your property not only looks great but takes up very little space. Redwell panels can be wall or ceiling mounted and we also offer a range of customisable panels to match your décor.
The guest experience is crucial to the success of businesses in the leisure industry. In a changeable climate, an effective heating system can make all the difference to what your customers think of your hotel or B&B. Using innovative, energy efficient and flexible heatings systems can provide a unique offering and guest experience.
Plymouth University - School of Tourism & Hospitality
The School of Tourism and Hospitality, Plymouth University, is a leading UK educational provider offering vocationally focused undergraduate and postgraduate courses in tourism, hospitality and events. We have strong links with industry, and bodies such as TMI, IoH and ABTA, and feature guest lectures, field work, and work placements. Our programmes are well known for their quality, and many of our students go on to leadership positions within the public, private and voluntary sectors world-wide. We conduct practically applicable research to assist leaders of tourism, hospitality, events and cruise companies solve their problems.
The West Country is blessed with fantastic tourist attractions, from beautiful natural landscape to culture, history and entertainment. Bristol Airport provides a convenient gateway for visitors, and the good news is that those flying directly into the region are likely to stay longer and spend more, benefiting the local economy. Creating a positive first impression for visitors is at the heart of our brand and a key consideration in the designs of current terminal developments. The West’s world-class tourism offer is also a key factor in attracting new routes and airlines to Bristol Airport. For all these reasons, we are delighted to sponsor these awards and wish all entrants the best of luck.
Booking.com is an informative, user-friendly website that guarantees the best available prices. Our goal is to provide business and leisure travellers with the most accessible and cost-effective way of discovering and booking the broadest selection of accommodation, in every corner of the world.
Our teams work from local support offices with our property partners to support transparency, availability, and best pricing for all our customers. Our multilingual Customer Service team provides 24/7 dedicated assistance and advocacy to make sure our customers’ stays meet or exceed their expectations.
Our mission: To help leisure and business travellers, whatever their budgets, easily discover, book, and enjoy the world’s best places to stay.
The team: Over 10000 people right across the world are dedicated to serving Booking.com’s customers and property-owning partners.
- Records tumble as Finalists Announced for South West Tourism Excellence Awards 2016-17 Posted: 18th November 2016
- South West’s 26 Awards make it top England region for 4th year running Posted: 9th March 2016
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