Title Sponsor

SOUTH WEST TOURISM EXCELLENCE AWARDS 2012-13 WINNERS REVEALED

The awards night took place last night (8 February 2013) at Cornwall’s Eden Project, where 61 different awards were announced following a rigorous judging process in which over 300 entries were considered.

This year’s awards event was hosted by well known BBC Radio Journalist Daphne Skinnard, with presentations made by Eden Project founder Sir Tim Smit and entertainer Lloyd Griffith.

Winners came from across the South West, from as far west as Scilly and east as Wiltshire, south as Devon & Cornwall and as far north as the Cotswolds, with Gold awards being picked up by entrants from Bath, Wiltshire, Somerset, Devon, Cornwall & Gloucestershire.

Included amongst the night’s Gold winners were regional icons such as Nathan Outlaw’s Seafood and Grill Restaurant in Cornwall, Devon’s Gidleigh Park and the internationally renowned Roman Baths. These were balanced out by less known businesses with Cornwall’s Trethem Mill Tourism Park picking up Gold in the Holiday Park category, along with the prestigious ‘Winner of Winners’ title. 

Gold in the new category of Tourism Pub went to Cornwall’s Pandora Inn, with Bodmin Visitor Information Centre & Falmouth Oyster Festival taking Joint Golds, and A Little Bit of Heaven, Pendragon House, Bedruthan Hotel & Spa, Bosinver Farm Cottages and Gwel an Mor all joining them in Cornwall’s haul of Gold awards. 

Somerset saw greater success than in recent years, with Mill on the Brue taking Gold in the Sustainable Tourism category and RNAS Yeovilton International Air Day taking joint Gold for Tourism Event.

Exmoor Zoo reinforced Devon’s success, taking Gold for the Small Attraction category, whilst a special award for Outstanding Achievement went to Devon Cliffs’ Brian O’Brien for his inspiration to staff, visitors and the local community in his role as the park’s Environmental Coordinator. 

Further afield, Gold’s were picked up by Wiltshire’s Bowood Hotel, Spa & Golf Resort  as well as Razorcat Tours, who operate on the Bath / Wiltshire borders.  Gloucester Tourism Information centre also added to its accolades, picking up Joint Gold in the Tourism Information category.

Over 300 entries were considered for the Awards, with all entrants undergoing a rigorous short-listing process and 164 going on to be visited by a team of over 30 mystery shoppers. Entry was free, and all entrants received feedback on how they’ve done, giving them the best opportunity both to hone their entry in future years and make improvements to their business.

Up to four Award winners from each category in this year’s awards will all now go on to represent the region at the National Enjoy England Awards for Excellence later in May.

Chair of Judges, Alistair Handyside, said: Once again, leading tourism businesses in the South West have excelled themselves in maintaining a strong tradition of innovation and quality. Most will now go on to represent both themselves and our region at the Visit England national tourism awards and we wish them all the very best.”

Dave Roberts, Head of Business Development for Title Sponsors, Source for Business, said: “On behalf of Source for Business and South West Water I would like to congratulate all of the South West’s tourism businesses represented at the Excellence Awards. Tourism is so important to our region, so it is fantastic to see that with each year the level of achievement gets higher and higher.”

Robin Barker of Services for Tourism, who manages the awards programme, added: “After 10 months of work, this year’s awards are finally drawing to a close.  It has been an inspiration, with over 300 of the region’s top tourism businesses involved and a judging process that has seen 164 visits, 16 panel meetings and hours of debate.  No entry fees have been required and every entrant has received feedback. That’s what I call an Awards Programme!” 

ENDS

News from Awards night will be posted live on Twitter with a #SWTAwards hashtag.

For Images and more information about the awards please contact Robin Barker at  

rbarker@services4tourism.co.uk or 07870 397438

Images from Awards night available to download from: http://nickwilliams.zenfolio.com/p413973366

 

TOURISM ACTIVITY, SPORT & EXPERIENCE OF THE YEAR

In Partnership with Country Sports South West www.countrysportssouthwest.co.uk

GOLD

SILVER

BRONZE

HIGHLY COMMENDED

HOLIDAY PARK & VILLAGE OF THE YEAR

Sponsored by Stephens Scown LLP www.stephens-scown.co.uk

GOLD

SILVER

BRONZE

HIGHLY COMMENDED

 

TASTE OF THE SOUTH WEST

Sponsored by Hale Events  www.hale-events.co.uk

GOLD

SILVER

BRONZE

HIGHLY COMMENDED

 

TOURIST INFORMATION SERVICE OF THE YEAR

Sponsored by Quality in Tourism www.qualityintourism.com 

GOLD

SILVER

BRONZE

 

SMALL HOTEL OF THE YEAR

Sponsored by Jarrang www.jarrang.com

GOLD

SILVER

BRONZE

 

SMALL VISITOR ATTRACTION OF THE YEAR

Sponsored by Resort Marketing www.resortmarketing.co.uk 

GOLD

SILVER

BRONZE

HIGHLY COMMENDED

 

ACCESS FOR ALL AWARD

Sponsored by Tourism for All www.tourismforall.co.uk 

GOLD

SILVER

BRONZE 

 

OUTSTANDING ACHIEVEMENT AWARD

Sponsored by Services for Tourism www.services4tourism.co.uk

 

BED & BREAKFAST AND GUEST ACCOMMODATION OF THE YEAR

Sponsored by Boxx Clever www.boxxclever.co.uk

GOLD

SILVER

BRONZE

HIGHLY COMMENDED

 

SUSTAINABLE TOURISM AWARD

Sponsored by A Head for PR www.aheadforpr.co.uk 

GOLD

SILVER

BRONZE

HIGHLY COMMENDED

 

LARGE VISITOR ATTRACTION OF THE YEAR 

Sponsored by Take One Media www.takeonemedia.co.uk  

GOLD

SILVER

BRONZE

 

LARGE HOTEL OF THE YEAR

Sponsored by E-Strategy www.e-strategy.net   

GOLD

SILVER 

BRONZE

HIGHLY COMMENDED

 

TOURISM PUB OF THE YEAR

Sponsored by Accounting & General  www.accountingandgeneral.co.uk

GOLD

SILVER

BRONZE

 

SELF CATERING ESTABLISHMENT OF THE YEAR

Sponsored by Pavey Group - www.paveygroup.co.uk

GOLD

SILVER

BRONZE

 

BUSINESS TOURISM AWARD

Sponsored by Santander Corporate Banking www.santandercb.co.uk

GOLD

SILVER

 

OUTSTANDING CUSTOMER SERVICE AWARD

Sponsored by Sidona Group www.sidonagroup.com

GOLD

  • The Hospitality Team at Gwel an Mor Resort, Cornwall

SILVER

  • Tara Dare of Hedgehog Corner B&B, Devon

BRONZE

  • Claire Preece of Kents Cavern, English Riviera, Devon


TOURISM EVENT OF THE YEAR

Sponsored by Hays Specialist Recruitment www.hays.co.uk

GOLD

SILVER

 

WINNER OF WINNERS

Sponsored by First Great Western www.firstgreatwestern.co.uk